Elements and Performance Criteria
- Plan for quality control
- Occupational Health and Safety standards, statutory requirements, relevant Australian standards, codes of practice, manufacturers’ specifications, environmental requirements and enterprise procedures are identified, applied and monitored throughout the work procedure
- Specifications are interpreted to meet customer need in accordance with standard procedures
- Products/work is tested or inspected to determine conformance with specifications
- Data is analysed and relevant information used to determine cause of quality variations
- Analytical process improvement tools are used to identify and solve quality problems
- Knowledge of process improvement techniques are used to facilitate work groups to assist in the identification and resolution of quality variances
- Where appropriate, the teams and individuals roles and responsibilities within the team are identified and, where required, assist in the provision of the on-the-job training
- Monitor quality control
- Monitoring equipment is checked for correct calibration and environmental conditions confirmed to ensure reliability and accuracy of tests and results
- Quality control process improvement measures are implemented and monitored in accordance with standard operating procedures
- Deviation and fault data is collected and interpreted in accordance with standard operating procedures
- Changes in quality performance is noted and further action recommended where required in accordance with standard operating procedures
- Independent inspection, tests and audits are conducted, and design and servicing process monitored
- Quality improvement system is monitored and maintained in accordance with standard operating procedures
- Complete documentation
- Audit quality control procedures
- The quality system is audited, and results are evaluated in accordance with enterprise procedures
- Audit results are documented and reports/recommendations are confirmed with the appropriate personnel
- Recommendations relating to audit results are documented and confirmed with the appropriate personnel and in accordance with enterprise procedures